Do you have an online business? If so, then you need to know how to manage your reputation online. You don't want your customers to think that you're a bad business owner, because if they do, they'll go somewhere else. And you certainly don't want them to think you're a bad business owner because that could mean that people will start leaving negative reviews about your business.
So what can you do to keep your customers happy? The first thing you need to do is make sure that you're doing everything in your power to make sure that your customers have a good experience when they visit your website. This means that you should always be responsive to emails and phone calls, and you should also always be available to help your customers out.
Once you've done all of this, it's time to turn your attention to managing your reputation online. There are several different things that you can do to make sure that your customers will love you.
First, you can ask your customers for testimonials. Tell them that you'd like to read some of their experiences with your business. Ask them for their email address, and then send them an email thanking them for writing down their experiences. Then, once you get those testimonials, you can include them in your website.
Second, you can use social media sites to your advantage. If you have a Facebook page, you can ask your fans to post a positive review of your business on there. You can also ask them to share your posts on other social media sites.
Third, you can ask your customers to leave a review on Google Places. If you're not using Google Places yet, you should be! It's one of the most popular ways to get free local listings, and you can also get lots of traffic from it.
Finally, you can ask your customers if they would mind sharing their experiences with others. You can offer them a special discount or something similar, and then tell them that you'd appreciate it if they told everyone about it.
These are just a few ideas that you can try. Remember that you need to work hard at making sure that your customers have a great experience, and that you do everything in your power to make them feel comfortable.