187 Wolf Road, Suite 300 Albany, NY 12205

Brand & Reputation Marketing

Our Reputation Management and Brand Marketing service provides 24 x 7 monitoring to protect your brand against damaging reviews, testimonials and posts across the Internet.

What We Do

ONLINE REPUTATION MANAGEMENT

AUDIENCE EXPANSION

Expanding your audience on social media is as powerful as SEO Ranking for your website.  Putting content into the right demographic is a catalyst for new leads.

SOCIAL PROOF

Reviews, Testimonials, and Recent Sales Pop Up Notifications are all part of social proof.  This creates tribe like mentality to convince and convert leads to buyers.

REPUTATION MANAGEMENT

Reputation Management protects your brand and makes sure your message and core values as a business are showcased in the best light to your audience at all times.

Brand Messaging

Reputation Management

Our Reputation Management service provides an automated method to collect and encourage positive reviews.

We utilize a custom system that acts as a man-in-the-middle to politely ask for their experience rating, and gathers that feedback through SMS Text Messages, Email, and Web.

We then push  5-Star reviews direct to social media, and anything less we redirect and send to your customer service team to hopefully resolve before the customer might directly try to post a review on social media.

Our Reputation Manage service monitors Facebook, Yelp, TripAdvisor, Angi's List, BBB, Google Business Profiles, and multiple other sources across the Internet in real-time to watch for any reviews on your brand.

For negative reviews, our AI Chatbot can communicate in real-time via Facebook and Google Business Profiles to try and defuse a situation and open up communication.  We do this while notifying your customer service team to reach out as soon as possible to attempt to convert the bad review with good service.

In the world of reviews and online reputation management, the first 24 hours are crucial – if you can contact and resolve the issue with an unhappy client you can often get the review changed, and amicably resolved.  A bad review can sink the momentum of a strong online growth brand, it's vital you are always protecting your reputation.

Additionally, our reputation management system automatically reviews your domain name, and brand against any dark web posts, as well as monitors for any domain name registrations that include your brand or variations that could be damaging to you.  We have seen situations where a domain like “companyname-sucks.com” appears – and you would like to know the minute such a website is registered and attempts to go online rather than find out 6 months later.  This gives you time to try to contact and resolve or shut down if copyright infringement exists long before such a site shows up in search engines

Let us help you control your brand message and ensure your online reputation works for you to actually grow your business!

Let's Grow Together

If you would like a no-cost growth strategy audit of your website and business – or have question regarding your website or marketing strategy, we encourage you to contact us, so we can schedule a call with one of dedicated and passionate growth team members.

Present Your Brand Message

AUDIENCE EXPANSION

Expanding your audience on social media is as powerful as SEO Ranking for your website. This growth lane is one often overlooked by businesses as just a place to post blog content or monthly specials and offers.

But with our LinkedIn Audience Building software we organically grow your network every day in the locality and niche you wish to target and become an Authority.  Now when you post a message, or content the engagement can be massive with thousands of new viewers.

Our viral promotion app helps you create new followers to your social media pages and profiles as well as drive traffic to new and topical content, promotions and offers. 

Our video content tools bring a unique spin on lead generation with integrated capture forms in the videos.  We can repurpose and create content that engages and attracts audiences that are passionate and in demand for what you offer.

Putting content into the right format in front of the right audience is a massive catalyst for new leads which when combined with effective lead pages and sales funnels can deliver substantial growth.

Let us help you design a build an audience outreach plan that actually grows your business!

Use Others To Tell Your Story

Social Proof

Social Proof refers to the collection of content provided by existing clients who want to tell their story related to your brand usually through Facebook, Google Business Profiles and specific review sites that cater to specific businesses (like Angi's list for contractors).  This is a very powerful because often people will trust what someone else has to say about a product or service more so than your website can do.

Recent Sales Pop Up Notifications show someone who bought the same product or service that your perspective customer.  These pop-ups show up at the crucial moment of sale as an attempt to overcome any final doubts.  This tool  has become very powerful in the conversion process during the time of sale on sales funnels (or shopping carts) and can deliver 5% to 20% more sales with this enabled.

Our Social Proof Service includes

Manages Customer Testimonials

We collect reviews and testimonials through automated SMS Text, Email, and web and push only 5-Star Reviews to social media

Provide Bad Review Mitigation

Our Automated AI Bot actually engages on Facebook and Google to Resolve upset clients while your team is notified to follow up asap

Monitoring of Media Mentions

We monitor the media, as well as dark web, and domain registration databases for any mention of your brand or domain

Recent Sales Popup Notifications

We connect to your sales funnel and lead pages with our Recent Sales Popup app to build trust and increase conversions

Social Proof and Reviews optimize your conversions to sell products and services
sales social proof popup service
reviews and social proof are vital to a business online growth plan

Our Recent Works

Helping our clients grow is our passion - we provide professional growth marketing services including Lead Generation, Lead Magnets, Membership Sites and Sales funnels.

Below are some of our recent works and testimonials.

5 star review for The AI Web Agency
They helped me make an audiobook edition of my new book and set up a sales funnel that bundled both.  I was converting more people almost overnight, with a 30% increase in sales.

Highly recommended!
Susan Thielson - NYC

5 star review and testimonial for The AI Web Agency
Provided an amazing membership site with fitness videos and content that has helped double the rate we have been singing people up so far in 2023 for our gym.

William P. - New Jersey

5 star review and testimonial for The AI Web Agency
Customized our existing estate planning content into a new lead opportunity book and video.  With the new video on the lead page it helped increase signups.   I look forward to using their SEO services next.  Very impressed.

Fiduciary Financial - Florida

Content Content Content!

Content Management

We offer complete content management options for your website, social media profiles, and email newsletters to keep your business engaged and in front of your customers with fresh, relevant and up-to-date content.

We build you a custom online Social Link Profile to bring all your content into focus at a single click of a button across all channels allowing you to literally tie together YouTube, Facebook, Instagram, LinkedIn and much more at a single click of a button.  Our Social Link Profile APP creates a custom single point destination on the internet with all your content you want to share is unified in a single place that lets you control the messaging.  That Social Link Profile becomes the jump-off point on all your social media presences to funnel your customers and potential information seekers through your chosen messaging.

Let us help you build an audience outreach plan that actually grows your business!

187 Wolf Rd, Albany NY 12205

LET'S Grow Together

If you would like a no-cost growth strategy audit of your website and business – or have questions regarding your website or marketing strategy, we encourage you to contact us, so we can schedule a call with one of our dedicated and passionate growth team members.

OUR ADDRESS

187 Wold Road, Suite 300, Albany NY 12205

CALL US

+1 (518) 490-4601

EMAIL US

info@WebAgency.AI